Resolving guest issues
This super simple, yet powerful, voice bot can deal with problems.
We created a simple containerised knowledge base for this one and “Amy” will take your call, ask you what’s wrong and then call the night porter (example) to demonstrate how the issue can be resolved.
This bot is another super sharp, short demo that shows the power of Workflow Studio in Hospitality.
Guidance
In this demo we simulate a voice conversation with voice AI regarding an issue within your room. Workflow Studio provides the Voice AI bot and automates the responses to your problem.
In production Workflow Studio will be connected to your front of house systems and telephony platform, so the “real” automation will not require the additional detail we ask for – in this case it’s just your first name.
This demo simulates the environment that Workflow Studio automates in real world installations. For best results call the number below from a mobile phone so that the system can call or text you, demonstrating the automation capability. In this demo we’ll only ask for your name